Archive for: Relationship

Why Customer Services Sucks Ass and ways to improve

August 16th, 2007 37 Comments Noah

I had to call customer service for a problem today and it sucked. I am sure you knew that. Here are some sucky things and ways to improve. 1- Don’t ask to put me on hold. I always say I don’t want to be on hold but you do it cause you planned anyways. Solution: [...]

Great Conversation Starters

June 26th, 2007 23 Comments Noah

A few weeks back I asked you how to get the Meat of a conversation. Well today you get two of my tips to actually start a conversation. Make up something about them. Seriously, I love this one. I say “Oh you look like a Rock Climber.” Try to make it somewhat plausible. Usually they [...]

Book Review of "Chasing Daylight" by Gene O'Kelly

May 9th, 2007 4 Comments

Imagine: You’re a 53-year-old CEO of a well-respected international consultancy that spans the industrialized world. As a matter of profession, you socialize with and advise chieftains of multi-billion-dollar firms, and your life is scheduled out eighteen months in advance, optimized to the nth degree from dawn to midnight, juggling the obligations of a family and the demands of a job where your thoughts and insights are constantly sought by colleagues, subordinates, clients and compatriots. Retirement to a golf resort is still over a decade away – until then, every moment brings new challenges, new opportunities and you are primed to handle them with the same energy and focused attention that got you where you are.

Life is good.

Now imagine: a doctor’s visit. You’ve been in excellent health your whole life and expect your recent headaches to be a minor annoyance to be chased away by time or the right handful of pills.

“I have bad news. You have inoperable brain cancer. You have three to six months. I’m sorry.”

Like a rain of lit kerosene on a well-manicured garden, Gene O’Kelly’s meticulously-planned, ordered life was torched in an instant, and he now has to compress the balance of his life into 100 days.

What would you do?

Business Card Pre-Mature Ejaculation

April 18th, 2007 23 Comments Noah

Yesterday, I was fortunate enough to speak at Web 2.0 and met a fair amount of people. Thanks Dave for hooking it up. The audience was mostly asleep but it was still great speaking and I hope people got some value out of our panel. But the point of this article is about some of [...]

Starting a Conversation with a Stranger

April 10th, 2007 10 Comments Noah

This post is part of User Generated Tuesdays. If you want to be read by 1,200+ new friends please go here. If you want to post something today check out Okdork Public. This post is written by Jonathan Hudson, professional relationship expert and helper to men world-wide. Hi, my name is Jonathan, and Noah has [...]

Getting to the Meat

April 2nd, 2007 51 Comments Noah

When is the last time you had a genuine conversation? I meet a lot of people and I like getting to the “meat.” This is the place beyond superficiality in conversations. This is where you find out the person did a thesis on the downfall of GM, ran with the bulls in Spain or they [...]