A few weeks ago a guy asked me what to do at the crosswalk. I was a little shocked. Normally it would be the simple “you walk across the street.” And then I wondered if it was a hidden camera show so I looked around to see if he was for real.
He was for real! Insane huh. Anyways, I did my good Eagle Scout of the day thing and explained how it works.
Moral of the story. Even though you think your product is self-explanatory there are people who have no idea. Don’t take for granted what people know and make it as easy as possible to understand things.