Category: Humor

What’s a Fax Machine?

No offense to you or your company but why is there still a fax # on your business card?

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27 Responses to “What’s a Fax Machine?”

  • Joel Mueller
    July 27th, 2007
    10:48 am

    When you deal with financial institutions like banks, and especially ones outside of your state (Wells Fargo isn’t in Michigan), fax machines are a must.

    I can’t even think of a financial institution that I’ve dealt with this year and didn’t require me to fax them a book. ;) Banks, merchant account providers, paypal even.

  • Noah Kagan
    July 27th, 2007
    11:00 am

    I guess they still use those things in the midwest;)

    PS > I think it’s also funny since I grew up with my father who was a fax/copier salesman/business owner.

  • Flexo
    July 27th, 2007
    11:48 am

    I echo Joel’s comment. In financial services in the north east, the fax machine still sees a lot of activity… though much less than 10 years ago.

  • Noah Kagan
    July 27th, 2007
    11:50 am

    Fair point. I think I was just wondering in the Valley where I hardly see anyone reason really to use a fax….

  • Adrian Crook
    July 27th, 2007
    12:05 pm

    I don’t like them either, but they are still heavily used in old school industries. We just sold our place in Toronto and there was tons of faxing back and forth to sign agreements.

  • Brian Kotlyar
    July 27th, 2007
    12:24 pm

    I see your point about not needing fax machines in the valley (though I don’t live/work there), but I’ve personally seen all kinds of small businesses that are still super dependent on their fax machines. The biggest reason? Just getting signatures on contracts. It seems foolish, but snail mail and fax machines are the best way to do that for a lot of people.

  • Brian Kotlyar
    July 27th, 2007
    12:25 pm

    hmm. My comment may be redundant to the one before it. Feel free to delete both of these : )

  • Noah Kagan
    July 27th, 2007
    12:36 pm

    Brian,

    You just made me realize a TON of small restaurants need a fax machine to receive orders. Maybe they will use the internet or gomobo.com in the future…

  • Brian Kotlyar
    July 27th, 2007
    12:42 pm

    Thanks for sharing gomobo. I wasn’t familiar with them, but its a cool idea. Campusfood.com is another, less mobile, example of ways to cut out the fax machine.

    I read an article a while back, that I wish I could reference now but can’t seem to find, and it was basically a chronicle of all the ways the fax machine was supposed to die and why it hasn’t. Fax is just an incredibly tenacious technology. Even the fact that it runs on the old school TDM phone network helps because that is pretty much the most reliable network out there.

  • Brian Breslin
    July 27th, 2007
    2:24 pm

    one reason i have a fax: contracts. I can get my clients to send me a contract ASAP. Or when I need to send a NDA, done in 2 minutes. much faster than using the scanner, and figuring out how to send as a jpg, etc.

    so it comes down to money. i spend way more on my fax machine than i’d like, but one new sale closed a year more than pays for its costs.

  • John Wilson
    July 27th, 2007
    2:25 pm

    Noah, the simple answer is that it makes you accessible to people who still use fax! It doesn’t imply you’ve got a fax machine, simply a means to receive them is all eg fax server.

    I’m happy to admit we occasionally send faxes when sending the signature page of a doc back - its still quicker than scanning and creating attachments.

  • zach
    July 27th, 2007
    2:44 pm

    The stink of it is that fax machines still offer some functions that you can’t easily get elsewhere. Sure, you CAN scan something and then email it… but that means the other person gets the file, downloads & scans it for viruses, and then prints it off: fax machines cut out all those extra steps and goes directly to a hard copy.

    They seem to be used hugely by legal related companies, i.e. insurance & banks, etc - probably because of not only their simplicity, but also because of the security aspect: anything on the internet is subject to hackers etc, but a fax goes directly from one party to the next, and (to the best of my limited knowledge) cannot be intercepted or messed with. It is also a great way to have a legitimate signature, instead of those goofy “electronic signatures”

  • Sofie
    July 27th, 2007
    3:58 pm

    Mmm here in Belgium a fax message is still an official record.
    You could replace this with email but as long as e-mails are not encrypted and signed with a key/certificates, an email cannot be seen as official document according to the law i believe.

  • rob
    July 27th, 2007
    5:20 pm

    I just signed up for efax.com yesterday….sucks cause it’s like $10/month, but i can “receive faxes” in pdf form to my email account. i got my first spam fax about 8 hours after opening the account. i need docs signed all the time and the people i deal with can’t handle the scan/email, although that’s all i do. just as easy for me to scan/email from my printer.

  • Magoo
    July 27th, 2007
    8:27 pm

    mmmm… small restaurants. Chicago has http://grubhub.com/, I haven’t found anything similar to that around here. pretty much cuts the fax machine for them…

  • Jen L
    July 28th, 2007
    11:23 am

    When I deal with my t-shirt vendor, they usually fax us an order confirmation which I then sign and fax back (as a contract agreement). I tried a new t-shirt vendor recently and asked them to fax me a receipt for our records. To my surprise, they emailed me a pdf scan of the invoice with their signature indicating the bill was paid.

    I noticed two things about the second company: 1) they were a much smaller company compared to the large company I previously dealt with and 2) the people in the company were younger.

    However, the new company didn’t take credit cards as payment (probably because of the CC fees) which was inconvenient; the previous company took more forms of payment.

  • udandi
    July 28th, 2007
    1:24 pm

    I have the campus fax machine sitting my office and what mostly come through it is fax spam for vacations and mortgages, but we can’t get rid of it in case a student needs unofficial records faxed off to someplace. why it is in the reference librarian’s office and not the dean’s admin asst’s office is beyond me, though!

  • Alan Arqueza
    July 28th, 2007
    2:02 pm

    Just use Microsoft Word or OpenOffice to sign a document using a digital USPS EPM signature from http://www.usps.com/electronicpostmark

  • Aniq Rahman
    July 28th, 2007
    8:15 pm

    @ Noah: Awesome blog man. I wish I could point you to a conspiracy theory or something, but I think that the aforementioned comments speak for the majority of fax users (huge corporations, hospitals/pharmacies/doctors offices, restaurants, retailers, etc.). It also got me thinking about how the fax machine itself probably won’t die for a while (or until someone comes up with an analogous hardware device that can send files to a secure email server or FTP by typing it in — which probably already exists — regardless, the whole process of scanning multiple pages, compressing/cropping/adjusting levels for scans in photoshop, opening up a mail client, attaching each file and sending it out to find out that your recipient is a chump with a 10MB attachment limit is too big of a time investment and risk for a business).

    @ Brian Kotlyar: Interestingly enough, http://www.campusfood.com uses fax to send orders to businesses (or so I have been told by a partner at their advisory firm). Funny how that works =)

    Here on the East Coast, http://www.seamlessweb.com has a bit of a monopoly on orders and seems to be expanding rapidly (think huge financial firms with thousands of employees that work all day and have a $25/meal budget from the company) — I’m guessing they do the same.

  • Sri
    July 29th, 2007
    9:39 pm

    Fax is still much needed. Just bought a house….the realtors use fax A LOT.
    Also, think about countries OUTSIDE USA.

    Why havent they come out with better scanners? Just drop the item in a slot and it automatically saves the image on a specified folder.

  • Sri
    July 29th, 2007
    9:41 pm

    How do u sign an email? (electronic signatures can be faked)

  • Sri
    July 29th, 2007
    9:48 pm

    The world does not evolve around silicon valley….or does it…
    iphone did grab the world by its balls.

  • Nii A,
    July 30th, 2007
    2:39 pm

    I can’t count the number of faxes we’ve had to receive, sign, and fax back w/ CPC… faxes are essentially when you’re dealing with B2B… Their old economy status also provide a sort of finality when inking agreements with suppliers/contractors/and clients.

    I

  • Shelley
    August 15th, 2007
    8:19 pm

    I had to buy a friggin’ fax machine this week. I was almost embarrassed to take it out of the UPS guy’s hands when he delivered it.

    I have to fax in forms and receipts to get reimbursed for medical expenses through my husband’s pre-tax medical spending account. He doesn’t want to fax the documentation from work and I’m sick of scanning all the pages into a file to fax from my PC. So, now every few weeks I will plug in the friggin’ fax machine, fill out the MSA forms and fax it all off.

    What an archaic method of documentation. At least I got the fax machine dirt cheap and new off of eBay. And, when we do our next real estate transaction it will be handy to have the friggin’ fax machine because we were faxing offers and counter-offers back and forth for last year’s buy and sell which again required scanning and faxing from the PC.


  • [...] Kagan asks his Okdork.com audience What’s a Fax Machine? and Why is There a Fax Number on Your Business Card? I replied to Noah’s question on Okdork. [...]

  • rob
    August 20th, 2007
    8:34 am

    update: i just ditched my efax account. they suck. tons of spam. i got a number with ringcentral.com. great customer support and you can get an 800 number for incoming calls and faxes for ~$15/month. cheaper than efax and no fax spam (spax? did I just make that up?) yet.

  • Shelley
    November 9th, 2008
    2:47 pm

    Just received this joke via email and could not resist stopping back here to post it. My apologies if it has been circulating around the net for five years. I don’t recall ever reading it before and the subject matter applies:

    THREE WOMEN, TWO YOUNGER, AND ONE SENIOR CITIZEN, WERE SITTING NAKED IN A SAUNA. SUDDENLY THERE WAS A BEEPING SOUND. THE YOUNG WOMAN PRESSED HER FOREARM AND THE BEEP STOPPED. THE OTHERS LOOKED AT HER QUESTIONINGLY. ‘THAT WAS MY PAGER,’ SHE SAID. I HAVE A MICROCHIP UNDER THE SKIN OF MY ARM.

    A FEW MINUTES LATER, A PHONE RANG. THE SECOND YOUNG WOMAN LIFTED HER PALM TO HER EAR. WHEN SHE FINISHED, SHE EXPLAINED, ‘THAT WAS MY MOBILE PHONE. I HAVE A MICROCHIP IN MY HAND.’

    THE OLDER WOMAN FELT VERY LOW -TECH. NOT TO BE OUT DONE, SHE DECIDED SHE HAD TO DO SOMETHING JUST AS IMPRESSIVE. SHE STEPPED OUT OF THE SAUNA AND WENT TO
    THE BATHROOM. SHE RETURNED WITH A PIECE OF TOILET PAPER HANGING FROM HER REAR END.

    THE OTHERS RAISED THEIR EYEBROWS AND STARED AT HER.
    THE OLDER WOMAN FINALLY SAID………WELL, WILL YOU LOOK AT THAT….I’M GETTING A FAX!!

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